Eligibility for Returns

Products must be in their original, unopened packaging.

Returns must include a valid order number or receipt.

Opened or partially used pet food items are not eligible for return but may qualify for a store credit or refund after review by our support team.

How to Initiate a Return

Email us at info@timberwolfpet.com with your order number and reason for return.

Our team will reply within 2 business days with return instructions and next steps.

Refunds

Once your return is received and inspected, you’ll receive a confirmation email.

Approved refunds will be processed to your original payment method within 5–7 business days.

Damaged or Incorrect Items

If you receive a damaged or incorrect item, please contact us within 7 days of delivery at info@timberwolfpet.com. We will promptly replace or refund the product at no cost to you.

Contact

Timberwolf Pet Food

Email: info@timberwolfpet.com

Website: www.timberwolfpet.com